TQM - Total Quality Management - Trainings and Performance ImprovementProjects TQM

People prefer to work and do business with companies that provide customers with best value for the money they spend or invest in.

TQM - Total Quality Management is a management framework that an organization can build long term success by its members, low-level workers to rank higher among ranking executives focusing on quality improvement and in delivering customer satisfaction.

Key Takeaways

  • Total quality management (TQM) is an on-going process of detecting and reducing or eliminating errors.
  • It is used to streamline supply chain management, improve customer service, and ensure that employees are trained.
  • The focus is to improve the quality of an organization's outputs, including goods and services, through the continual improvement of internal practices.
  • TQM aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.
  • There are often eight guiding principles to TQM that range from focusing on customers, continually improving, and adhering to processes.

TQM Pros

  • Delivers stronger, higher quality products to customers
  • Results in lower company-wide costs
  • Minimizes waste throughout the entire production and sale process
  • Enables a company to become more adaptable

What is meant by Training at TQM?

Depending on the TQM principles, Onsite TQM training and Offsite TQM Trainings are available for improving an organization's overall performance. With Onsite TQM trainings one of our skilled SME's will come to your company and provide the necessary trainings.

This helps companies with a larger number of employees making trainings easier to implement and execute. At the same time, the expenses incurred are also less compared to Offsite TQM trainings.

Why is Training at TQM so Important?

A quality management training program at Exsolutions Consultancy Group gives you that edge over others in the competition, build an employee competency, boost operational efficiency and corporate profits.

The trainings we provide helps your business excel with a reliable workforce that follow GXP guidelines. We are also consistent in knowledge sharing to foster business profits.

What is the Benefit of TQM Training @ Exsolutions Consultancy Group?

  • Greater Customer Focus.
  • Cost Minimization.
  • High quality trainings and deliverance.
  • Definite Morale booster.

How Does TQM affect Performance of an Organization?

TQM provides entire quality assurance that customers expect, as well as defining it as a process for managing unsatisfied customers, make needed corrections wherever required and prevent similar mistakes.

As per the TQM principles, there arise three components that aim towards achieving complete customer satisfaction such as:

  • It requires that your business understand what customers typically expect in a field, industry, or product line.
  • It ensures your business has the expertise and the resources to consistently deliver the expected product or service.
  • It emphasizes the need for your business to clearly communicate to the customers exactly what you will deliver to avoid misunderstandings.