ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). It outlines a framework for improving quality and a vocabulary of understanding for any organisation looking to provide products and services that consistently meet the requirements and expectations of customers and other relevant interested parties in the most efficient manner possible. The QMS is the aggreggate of all the processess, resources, assets and cultural values that support the goal of customer satisfaction and organizational efficiency. First published in 1987, the latest iteration (ISO 9001:2015) replaces ISO 9001:2018.
A Quality Management system based on ISO 9001:
- Defines how an organization can meet the requirements of its customers and other stakeholders
- Promotes the idea of continual improvement
- Requires organizations to define objectives and continually improve their processes in order to reach them
The ISO 9001 standard is based on a series of ISO 9001 standards:
- ISO 9001 defines – defines the requirements of a quality management system
- ISO 9001 covers – the basic concepts and language
- ISO 9004 – focuses on how to make a quality management system more efficient and effective
- ISO 19011 – provides guidance on internal and external audits of quality management systems
Quality Management Principles
- Customer Focus
- Process Approach
- Evidence – Based Decision Making
- Relationship Management
Why is certification good for my business?
Certification to ISO 9001 demonstrates to potential customers your organisation’s ability to meet their requirements and needs. This results in:
Enhanced customer confidence and satisfaction, which in turn can lead to increased business.
A significant competitive advantage because more and more companies require management system certification from suppliers and sub-contractors in order to conduct business with them.
Steps for a company to get ISO 9001 certified
For the company QMS to be certified, you need to first finish the implementation. After finishing all your documentation and implementing your processes, your organization also needs to perform these steps to ensure a successful certification:
Internal audit– The internal audit is in place for you to check your QMS processes. The goal is to ensure that records are in place to confirm compliance of the processes and to find problems and weaknesses that would otherwise stay hidden.
Management review– A formal review by our management to evaluate the relevant facts about the management system processes in order to make appropriate decisions and assign resources.
Corrective actions– Following the internal audit and management review, you need to correct the root cause of any identified problems and document how they were resolved.
The company certification process is divided into two stages:
Exsolution’s Consultants GIve you the Greatest Chance for Certification
Having read through this far, you will have guaged the fact that the service we offer is of the most professional quality, and the service will give you the best chance of getting an ISO 9001 Certification at the very first attempt. Dubai is a place where you will need to get an edge over the competition, and this is why you will need to get an ISO 9001 Certification in Dubai. You will have a superior business process system that is of the highest standard and one that continually evolves.
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