WHAT IS ISO 9001:2015 – QUALITY MANAGEMENT SYSTEMS?
The ISO 9001 Standard is a standard which has a set of instructions known as the quality management principles that are meant for myriad business operations. These principles are used as the basis for further improvement inside the organization, and once they have been implemented there will be a marked improvement in all fields of operation as well with your customers. ISO 9001 has maintained its popularity by appealing to all organizations, and not just those who are already established. At the core of the ISO 9001 Standard, there are the Quality Management Principles.
ISO Quality Management Systems (QMS)
A Quality Management System (QMS) refers to the set of policies, procedures and other records that serves as a guide as to how a company delivers products and services.
In other words it is a sort of internal manual of how quality maintained within the company and with its output. The QMS is an entire system that is defined by documents that illustrate and report the policies and procedures that promote quality of a company’s product and/or service.
A company’s quality management system illustrates its system for planning and executing its projects; this includes how to improve customer satisfaction.
In general, Quality Management Systems aim to set standards of practice within a company. By doing this, a company hopes to be able to formalize and document how they are able to produce their products and services. Beyond the outputs of the company, the QMS also details the training that is needed for the continuous growth and improvement of employees through trainings.
Employees play an integral role in the how an organization works, so it is important to ensure their professional growth within the organization.
Each company may have a different QMS because of the nature of the business and how it is run.
While most (in not all) companies aim to produce quality products and services, the quality management system of each company may look different from another company’s quality management.
Applying for the ISO 9001:2015 certification “legitimizes” the procedures and practices stated in a company’s quality management system. A company that receives the ISO certification means that the company is compliant with the requirements.
What are the seven quality management principles?
- Customer Focus
- Leadership
- Engagement
- Process Approach
- Improvement
- Evidence – Based Decision Making
- Relationship Management
These Quality Management System principles are found in the document ISO 9000, which is a supporting document for the ISO 9001 requirements.
The deployment of the quality management system will depend upon the strategic interest and maturity of companies who require it. If companies require a fundamental quality management system or if they require a more sophisticated one, we have with us extremely adept ISO 9001 Consultants who can efficiently assess the prevailing conditions and device strategies for each department, to prepare you for an ISO Audit.
Our consultants are people who have had enormous training in the field and have faced all the possible scenarios about how to implement an ISO 9001 Campaign towards successful certification. Our consultants’ expertise will provide companies with fresh and unique insights into their business processes, so any company will be able to obtain the ISO 9001 Certification at the very first attempt. What these ISO consultants will essentially do for you is prepare the pre-requisites are often in the form of documents which specify the type of changes that you have decided to bring in and how they are to be implemented including to which degree.
